PERSONAL DATA PROTECTION

Vr7 Privacy Policy — Our Commitment to Protecting Your Personal Information

At vr7, your privacy is not merely a legal obligation — it is our moral responsibility to every member. This document clearly and transparently explains how we collect, use, and protect your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026
PDPA 2010 Compliance
256-bit SSL
Last Updated: 1 January 2026
🛡️
vr7 fully complies with Malaysia Personal Data Protection Act 2010 (PDPA) — all member data is managed in accordance with established legal standards.
🔐
Data Encryption
256-bit SSL
⚖️
Legal Compliance
PDPA 2010
🚫
Data Sales
Never
🎧
Privacy Support
24/7

This Privacy Policy ("Policy") describes vr7's personal data protection practices regarding information we collect from you when you use our platform, website, and mobile app. Please read this Policy carefully as it affects your rights and obligations as a vr7 member.

1 Introduction & Scope of This Policy

Vr7 ("we", "Platform", "company") is committed to protecting and respecting the privacy of every member. This Privacy Policy applies to all personal information we collect through the official vr7 website at vr7.vin, the vr7 mobile app, and all our official communication channels.

By registering as a vr7 member or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform and contact us to close your account.

This Policy should be read together with vr7 Terms and Conditions which forms part of the overall agreement between you and our platform. Both documents complement each other and form the legal foundation of the relationship between vr7 and each of its members.

This Privacy Policy applies to all vr7 members regardless of registration method — whether via website or Android or iOS app.

2 Types of Personal Data We Collect

Vr7 only collects personal data that is strictly necessary for platform operations and legal compliance. The following are the categories of data we collect:

Data Category Examples of Information Requirements
Identity Data Full name, identity card number, date of birth, gender Mandatory — KYC & age verification
Contact Data Phone number, email address, residential address Mandatory — account communications
Financial Data Bank account number, digital wallet number, transaction records Mandatory — deposits & withdrawals
Technical Data IP address, device type, web browser, operating system Automatic — system security
Usage Data Game records, betting habits, session duration, game preferences Automatic — platform improvements
Communication Data Live chat records, support emails, member feedback Only when relevant
3 How We Collect Your Data

Vr7 collects your personal data through the following channels:

  • Account Registration: Information you fill in directly when registering as a new vr7 member.
  • KYC Process: Identity documents and proof of address submitted for identity verification prior to your first withdrawal.
  • Financial Transactions: Payment details provided during the deposit or withdrawal process via DuitNow, FPX, Touch 'n Go eWallet, Boost, or GrabPay.
  • Platform Usage: Data collected automatically when you use the vr7 website or app, including cookies, server log data, and device information.
  • Communications with Us: Information you share via live chat, support email, or other communication channels with the vr7 team.
  • Trusted Third Parties: In some cases, we may receive information from identity verification providers or payment processors we work with.
4 Personal Data Usage Purpose

Every piece of data we collect has a specific and legitimate purpose. vr7 uses your personal data for the following purposes:

  • Account Management: Creating, maintaining, and managing your member account, including login, security, and personal settings.
  • Transaction Processing: Processing deposits and withdrawals securely and promptly in accordance with your preferred payment method.
  • Identity Verification (KYC): Fulfilling legal obligations related to age verification, fraud prevention, and anti-money laundering (AML).
  • Customer Support: Responding to inquiries, resolving complaints, and providing technical assistance to members.
  • Platform Security: Detecting and preventing fraud, multi-account usage, hacking, and activities that violate our terms of service.
  • Service Improvement: Analyzing usage patterns to improve platform performance, interface design, and user experience.
  • Service Communications: Sending important account notifications regarding transactions, terms changes, and security updates.
  • Legal Compliance: Meeting reporting and compliance requirements with relevant authorities under applicable Malaysian law.

vr7 never use your data for third-party marketing or sell your information to any external company.

5 Information Sharing & Disclosure

Vr7 does not sell, rent, or trade your personal data to third parties. However, in certain limited and controlled situations, we may need to share your information with the following parties:

  • Payment Service Providers: Financial institutions, banks, and digital wallet processors that handle your transactions — only the minimum data required for the transaction is shared.
  • Identity Verification Providers: Trusted third-party KYC providers for secure verification of your identity documents.
  • Technology Infrastructure Providers: Cloud computing and cybersecurity providers supporting vr7 platform operations — subject to strict confidentiality agreements.
  • Legal Authority: Law enforcement agencies or regulatory authorities when required by Malaysian law or a valid court order.

Every third party working with vr7 is required to sign a strict data protection agreement and may only use your information for the designated purposes.

6 Data Security Measures

Vr7 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure:

  • 256-bit SSL Encryption: All data transmitted between your device and vr7 servers is protected by the highest industry-grade encryption.
  • Secure Data Storage: All sensitive data is stored on servers protected by multi-layered access controls and continuous 24/7 monitoring.
  • Two-Factor Authentication (2FA): An additional security layer is available to all members to protect accounts from unauthorized access.
  • Regular Security Audits: The vr7 system undergoes regular penetration testing and security audits by independent cybersecurity experts.
  • Internal Access Control: Only specifically authorized vr7 staff may access member personal data, and every access is recorded in an audit log.
  • Data Backup: Member data is backed up regularly and stored in a secure location to ensure prompt recovery in the event of an incident.

While vr7 takes all reasonable precautions, no security system is 100% impenetrable. You therefore play an important role in protecting your account by using a strong password and not sharing your login credentials.

7 Cookies & Tracking Technologies

Vr7 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how members interact with the platform for improvement purposes — all data is collected anonymously.
  • Functional Cookies: Remembering your preferences such as display settings and favorite game selections to enhance your experience.
  • Analytics Cookies: Used to analyze website traffic and aggregate usage patterns to help us make data-driven decisions.

You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect the functionality of the vr7 platform.

8 Your Rights as a Data Subject

Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by vr7:

Your Privacy Rights at vr7

As a vr7 member, you have full rights over your personal data. We respect and facilitate the exercise of each of these rights.

👁️
Right of Data Access

You have the right to request a copy of all personal data we hold about you at any time. Requests will be processed within 14 business days.

✏️
Right to Rectification

If any personal data we hold about you is inaccurate or outdated, you have the right to request an immediate correction through our support team.

🗑️
Right to Erasure

You may request the deletion of your personal data, subject to our legal retention obligations. Requests will be reviewed within 30 days.

🚫
Right to Object

You have the right to object to the processing of your personal data for specific purposes, including direct marketing communications from vr7.

📦
Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another service provider of your choice.

⏸️
Right to Restrict Processing

In certain circumstances, you may request that we temporarily suspend the processing of your personal data pending review or verification.

To exercise any of the above rights, please contact vr7's Data Protection Officer by email: [email protected] or via live chat on the platform.

9 Data Retention Period

Vr7 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable Malaysian law.

  • Active Account Data: Retained for the duration your account is active plus 5 years after account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian tax and financial legal requirements.
  • KYC Records: Retained for a minimum of 5 years after the business relationship ends, in accordance with Anti-Money Laundering (AMLA) requirements.
  • Communication Logs: Live chat and support email records are retained for 2 years for quality control and dispute resolution purposes.
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies are stored for 30 days to 12 months depending on their type.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with vr7's internal procedures that comply with industry standards.

10 Children's Privacy

The vr7 platform is strictly for individuals aged 18 years and above. We do not intentionally collect, process, or store personal data from minors.

If we discover that personal data of a child under 18 has been collected without proper verification, we will take immediate steps to delete that data and close the account in question.

If you become aware that a minor has registered on the vr7 platform, please contact us immediately at [email protected] so that we can take immediate action.

11 Privacy Policy Amendments

Vr7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasonable grounds.

When we make significant changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displaying a clear notice on the vr7 homepage for a period of no less than 7 days.
  • Sending notifications to your registered email for material and important changes.

Your continued use of the vr7 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes, please discontinue use of the platform and contact us to close your account.

12 How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the vr7 Data Protection Officer (DPO) through the following channels:

We are committed to handling every privacy-related inquiry seriously and within a reasonable timeframe. If you are not satisfied with our response, you also have the right to file a complaint with Malaysia Department of Personal Data Protection under the Ministry of Communications and Digital of Malaysia.

For all privacy and data protection matters, contact us at: [email protected] — our team is ready to assist 24 hours a day, 7 days a week.

Why Your Privacy Is Safe with vr7

We invest in the best technologies and processes to ensure your personal data remains protected at all times.

🔒
Military-Grade Encryption

All data transmitted between your device and vr7 servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide to safeguard their customers' sensitive information.

⚖️
Full PDPA 2010 Compliance

Vr7 fully complies with the Personal Data Protection Act 2010 of Malaysia. Our legal team continuously monitors regulatory changes to ensure our privacy practices remain aligned with current legal requirements.

🚫
No Data Sales — Absolute Guarantee

Vr7 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you — it is not a business asset of ours.

🛡️
Regular Security Audits

The vr7 security system undergoes regular penetration testing and independent audits by certified cybersecurity professionals. Any vulnerabilities identified are addressed promptly before they can be exploited.

👤
Data Controls in Your Hands

You have full control over your personal data. Access, correct, or request deletion of your data at any time via live chat or our privacy email. We handle every request with care and promptly.

🎧
24/7 Privacy Support

The vr7 support team is ready to assist you with any privacy and data protection inquiries at any time. We understand that your privacy has no off hours.

YOUR DATA IS FULLY PROTECTED

Play with Confidence — Your Privacy Is Protected at vr7

Vr7 protects all your personal information to the highest security standards. Register today and enjoy an online entertainment experience that is safe, transparent, and fully trusted by over 500,000 members in Malaysia.

Bahasa Melayu